Terms & Conditions

1. Payment and Deposit: 

All prices quoted by Friday Hire are valid for 60 days. A 30% non-refundable deposit is required to confirm the booking. The remaining balance is due 14 days before the delivery date. Payment may be via credit/debit card or bank transfer. Quotes are fee estimates only and are subject to change depending on the circumstances and any changes required by the client. Our fees will be subject to GST. Any additional items or last minute requirements will be invoiced separately. A 10% refundable security bond is required. This bond will be added to the final invoice and returned within 5 business days after the collection date pending damage assessment. 

2. Cancellation Policy: 

If the booking is canceled within 14 days of the event date, the full hire charge is payable. If the booking is canceled  more than 14 days before the delivery date, the deposit will be forfeited. Change of hire date more than 1 month before the delivery date may be credited for a new date. All cancellations are to be made in writing by email.

Weather Cancellation Policy for Outdoor Hire Items

At Friday Hire, we understand that weather conditions can be unpredictable and stressful, especially for outdoor events. To accommodate our customers as best as possible, we have established the following policy regarding the cancellation and non-use of our outdoor hire items due to inclement weather:

  • Cancellation Prior to Event:

Cancellation within 7 days of the event: If you need to cancel your outdoor hire items due to weather concerns within 7 days of your event, we will retain the deposit amount only. The remaining balance will not be charged.

  • Day-of Event Changes:

Non-Use Due to Weather: If the umbrellas are delivered and set up, but are not used due to last-minute weather changes forcing the event indoors, the full payment is required. This is to cover the costs associated with delivery, setup, and reserving the items for your event date.

  • General Terms:

We encourage our customers to monitor the weather forecast closely and make decisions in advance whenever possible. Deposits are non-refundable in the case of weather-related cancellations made within the 7-day window.

3. Delivery and Pick Up: 

A quote may be requested for delivery charges and will depend on the delivery location and day of the week. Pickup and return by the client must be during business hours or by arrangement.

4. Damage and Loss: 

The client is responsible for the items from the time of delivery/collection until collection/return by or to Friday Hire. The client agrees and acknowledges that it must pay for all damage to, or loss of the hired items, however caused during that period. Any hired items broken, damaged, lost or stolen will be charged at either the replacement value or the cost of repairs. The bond will be applied to this cost.  

5. Use of Furniture: 

The hired items must only be used for its intended purpose and must be returned in the same condition as when it was hired. The client is responsible for ensuring that the furniture is used safely and appropriately. All items provided by Friday Hire (including custom made items) remain the property of Friday Hire at all times and must be returned at the end of the relevant hire period unless otherwise agreed by Friday Hire in writing.

6. Liability: 

Friday Hire will not be liable for any loss, damage, or injury that arises from the use of the furniture during the hire period.  The client agrees to take out any necessary insurances to cover any events which may give rise to any claim, and to indemnify Friday Hire in connection with any loss, damage or expense suffered by Friday Hire in connection with such events. 

7. Force Majeure: 

Friday Hire shall not be liable for any delay or failure to perform its obligations under these terms and conditions if the delay or failure arises from any cause which is beyond its reasonable control.