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1. Payment and Deposit:
All prices quoted by Friday Hire are valid for 60 days. A 30% non-refundable deposit is required to confirm the booking. The remaining balance is due 14 days before the delivery date. Payment may be via cash, credit/debit card, or bank transfer. Quotes are fee estimates only and are subject to change depending on the circumstances and any changes required by the client. Our fees will be subject to GST. Any additional items or last minute requirements will be invoiced separately. A 10% refundable security bond is required. This bond will be added to the final invoice and returned within 3 business days after the collection date pending damage assessment.
2. Cancellation Policy:
If the booking is canceled within 14 days of the event date, the full hire charge is payable. If the booking is canceled more than 14 days before the delivery date, the deposit will be forfeited. Change of hire date more than 1 month before the delivery date may be credited for a new date. All cancellations are to be made in writing by email.
3. Change of Mind Policy:
Changes to hire items are permitted, subject to availability, and must be requested in writing.
- Large hire items (e.g., bars, dance floors, stages, etc.) can be changed or removed up to 4 weeks before the event date.
- Smaller hire items (e.g., stools, plinths, signage etc.) can be changed or removed up to 2 weeks before the event date.
- Any additions to the order are subject to availability and must be requested as early as possible.
- No refunds or credit will be issued for removed items if the change request falls outside the specified timeframes.
4. Delivery and Pick Up:
A quote may be requested for delivery charges and will depend on the delivery location and day of the week. Pickup and return by the client must be during business hours or by arrangement.
5. Damage and Loss:
The client is responsible for the items from the time of delivery/collection until collection/return by or to Friday Hire. The client agrees and acknowledges that it must pay for all damage to, or loss of the hired items, however caused during that period. Any hired items broken, damaged, lost or stolen will be charged at either the replacement value or the cost of repairs. The bond will be applied to this cost.
6. Use of Furniture:
The hired items must only be used for its intended purpose and must be returned in the same condition as when it was hired. The client is responsible for ensuring that the furniture is used safely and appropriately. All items provided by Friday Hire (including custom made items) remain the property of Friday Hire at all times and must be returned at the end of the relevant hire period unless otherwise agreed by Friday Hire in writing.
7. Liability:
Friday Hire will not be liable for any loss, damage, or injury that arises from the use of the furniture during the hire period. The client agrees to take out any necessary insurances to cover any events which may give rise to any claim, and to indemnify Friday Hire in connection with any loss, damage or expense suffered by Friday Hire in connection with such events.
8. Force Majeure:
Friday Hire shall not be liable for any delay or failure to perform its obligations under these terms and conditions if the delay or failure arises from any cause which is beyond its reasonable control.
9. Dance Floor Usage:
The client is responsible for ensuring the safe and appropriate use of the dance floor during the hire period. Friday Hire will not be liable for any loss, damage, or injury arising from the use of the dance floor. It is the client's responsibility to:
- Ensure the dance floor can be assembled and used on a flat, stable surface.
- Take necessary precautions to prevent damage, including avoiding high-impact activities, sharp objects, or excessive force.
- Implement any event-specific guidelines to ensure the safety of guests, as deemed necessary by the client.
Material Information:
Our dance floor is constructed from MDF with a painted finish. While the surface has a slightly rough texture to provide grip, any hard surface can become slippery when wet. It is the client’s responsibility to monitor for spills and address them promptly to maintain a safe environment for guests.
In the event of any damage, loss, or injury, the client agrees to indemnify Friday Hire for any associated costs or claims. Spills and surface messes are considered normal wear and tear and will not incur additional charges.